Shipping policy
Shipping Rates
We offer shipping across Australia. Shipping fees are calculated based on your delivery location and the weight of your order.
The shipping rate table below applies:
| State | Region | Weight | Shipping Fee |
|---|---|---|---|
| SA | Adelaide Hills Surrounds | 0–0.5kg | $5 AUD |
| SA | Adelaide Hills Surrounds | 1.01–2kg | $10 AUD |
| SA | Adelaide Hills Surrounds | 2.01–3kg | $10 AUD |
| SA | Broken Hill and Surrounds | 0.501–1kg | $10 AUD |
| SA | Broken Hill and Surrounds | 1.01–2kg | $10 AUD |
| QLD | Coolangatta | 2.01–3kg | $5 AUD |
| QLD | Central QLD Regional | 0–0.5kg | $5 AUD |
| QLD | Central QLD Regional | 0.501–1kg | $10 AUD |
(Continue according to the complete shipping rate table.)
$0 AUD shipping fee means Free Shipping.
Free Shipping
Some regions and weight ranges qualify for free shipping. When the shipping fee is shown as $0 AUD, customers will not be charged any shipping cost at checkout.
How Shipping Cost Is Calculated
Shipping fees are determined by:
- Delivery state and region
- Exact delivery area
- Parcel weight
The final shipping cost will be automatically calculated and displayed during checkout.
Delivery Time
Orders are normally processed within 1–3 business days.
Estimated delivery times:
- Metro areas: 3–7 business days
- Regional areas: 5–10+ business days
Delivery times may vary due to carrier delays, weather conditions, holidays, or other circumstances outside our control.
Tracking
Once your order has been shipped, a tracking number will be provided by email when available.
Contact Us
For any questions about shipping, please contact:
Email: support@nisorpa.com
